Under Product Information, you'll see Belongs to with the associated username. Microsoft 365 or Office 2016 or newer: Open an Office app, like Word or Excel. For details of where to look on your console, see the Find your Microsoft email address walkthrough. Xbox gamertag: Because gamers are identified by their gamertag within Xbox, it’s not uncommon to forget that you created an email address when you signed up for Xbox. Under Email & app accounts, you'll see the usernames associated with your device.Īlso see Change or reset your Windows password. Windows 10įrom a Windows 10 device where you’re already signed in, select Start > Settings > Accounts. Have you ever set up an alternate email address for the account you want to sign in, such as or If so, try that. Microsoft Support advocates are unable to provide account information without proper validation, but there are places you can look within the products themselves. How to find your Microsoft account username in the product or service you useįor the protection of your account, we have strict policies on how our advocates can help you with your account. If you weren't able to find your username in Step 1: You forgot your Microsoft account username by using the lookup feature, try searching other Microsoft products or services that you know are associated with the username. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated with that account.We recommend following the steps in this order to assist you with finding the username for your Microsoft account. When you see the account you're looking for, select Sign in.
Request a security code to be sent to the phone number or email you used. Look up your username using your security contact phone number or email address. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. Move on to the next step: Step 2: Check products or services where you used your Microsoft account Lookup your username if you have security info set up on your account Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info.
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